Ukraine response resources and support

Millions of people have fled Ukraine, moving to Poland, Hungary, Slovakia, Romania, Moldova, and other countries. Millions of others have stayed in the country, suffering the destruction of infrastructure and services. With over 20 languages spoken, it is critical that people get information and be heard, whatever language they speak. 

To meet the rapidly evolving needs, CLEAR Global launched the Ukraine emergency community translation partnership program.

Eligible nonprofits, local organizations, community groups and individuals providing support to people facing the crisis got free translation support from our volunteer community via the TWB platform.

We translated written documents specifically related to the Ukraine crisis, such as:

  • migrant safety, protection, access to services,
  • public-facing documents or those created for humanitarian and other aid workers,
  • documents in line with UN guidance, and
  • relevant documents available to end users through open and free access.

 

While our pro-bono language support program ended, we are still actively working with partners as part of our Ukraine response.

Ukraine language resources

Interactive language map for Ukraine

Interactive language map for Ukraine – a visual overview of the languages spoken in Ukraine. Responders can use this to better understand and support people affected by the crisis.

Guide to humanitarian interpretation - English

Guide to Humanitarian Interpreting – to train and facilitate communication and support in emergencies. Available in EnglishPolish, Ukrainian, Russian, Romanian, Hungarian, Slovak and German.

Key protection against sexual exploitation and abuse (PSEA) principles

A plain-language version of key principles to protect against sexual exploitation and abuse (PSEA) in humanitarian contexts. Available in over 100 languages, including English, UkrainianPolish, Russian, Romanian, Bulgarian, Hungarian, Albanian, and German.

TIP SHEET: Interpretation and sensitive topics

We and OXFAM provide tips for humanitarians to help them overcome sociolinguistic barriers that might occur when interpreting sensitive topics, but also support the mental health of interpreters. Our tip sheets are available in English, Ukrainian, Russian, Polish, Slovak, Romanian, Hungarian, German, French, Spanish, and Arabic.

Ukraine response question bank

Questions for individuals, household and key informant surveys are available pre-formatted for Kobo Toolbox/ODK in Czech, Hungarian, Romanian, Russian, Slovak, Ukrainian, German, Polish, and English on the TWB website.

The communication needs compounding Ukraine’s protection crisis

We must prioritize two-way communication in the languages of people affected. This initial policy briefing outlines where we see gaps and how experience suggests they can best be filled. Available in Ukrainian, Polish, Russian, Romanian, Slovak, and Hungarian.

We sought to understand the Romani language in the context of the Ukraine crisis. Our Romani language factsheet is available in English, Ukrainian, Polish, Slovak, Russian, Romanian, Hungarian, German, and Czech.

CLEAR Global conducted a study to understand communication needs among people affected by the war in Ukraine. Read the findings in our Language survey report here.

Interested in doing a survey?

We have successfully worked with partners like IOM DTM, REACH, and UNICEF to integrate standard language questions into ongoing surveys. We have a proposed set of standard questions that can be included in any survey. All questions are formatted to conform with OpenDataKit (ODK) standards.

Find out more here.

Millions of people are displaced in Ukraine. Many are seeking refuge abroad. Help ensure they can get critical information in their language.

Make a donation now.

There are more than 20 languages spoken in Ukraine, in addition to those spoken by international residents and students. Millions of people are at risk. We need to ensure safety and protection information is available to all of them – whatever language they speak, wherever they go. Many local and responding organizations don’t have the language capacity needed for effective humanitarian response.

But, you can help change this.

Your donation will allow us to create more language resources, train and mobilize more people, and better support other organizations responding to the Ukraine crisis.

Urgent Ukraine response: help people get critical information in their language.