Complaint and feedback mechanisms: Effective communication is essential for true accountability
This report summarizes key findings and recommends actions to improve accountability in Northeast Nigeria through more effective and responsive complaint and feedback mechanisms. TWB […]
Language barriers in the humanitarian response in Northeast Nigeria
The words between us: How well do enumerators understand the terminology used in humanitarian surveys?
Data collection is the foundation of humanitarian programs, informing humanitarian response plans, program design, and safeguarding measures. If the data is inaccurate, humanitarian action […]
Language matters: Improving accountability and operational effectiveness in Northeast Nigeria
MSNA language data can help humanitarians communicate better with affected people
Are they listening? The challenges and opportunities of multilingual audio communication in Borno State
People affected by the conflict in linguistically diverse Northeast Nigeria need to give and receive critical information in multiple languages. Options for doing so […]
The 2021 multi-sector needs assessments (MSNAs) should collect data on the languages of affected people
The 2021 multi-sector needs assessments (MSNAs) are a critical opportunity to strengthen the evidence base for effective and accountable humanitarian response plans. Humanitarian donors […]
20+ language tips for effective humanitarian data collection
Five easy steps to integrate language data into humanitarian and development programs
Learn how to best incorporate language data into humanitarian and development programs for more effective community communication.
Assessment: effective Ebola communication requires respect and transparency
In the second year of the current Ebola outbreak response in the Democratic Republic of Congo (DRC), people at risk still don’t have clear […]