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Speaking the language of assistance in DRC

Speaking the language of assistance:   Comprehension of language and terms used in Multi-Sector Needs Assessments in DRC To support humanitarian response in the Democratic Republic of Congo (DRC), REACH conducts numerous assessments each year independently and in collaboration with other humanitarian organizations, including the annual Multi-Sector Needs Assessment (MSNA), carried out with WFP and […]

Language use in Somalia: research report

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Humanitarian organizations responding to acute and widespread food insecurity in Somalia lack data to understand and address language-based exclusion.  Read our report and recommendations for responding organizations – click to view and download (English). Together with Minority Rights Group International and others, we also researched how far Maay Somali speakers understand critical health information in […]

Pakistan floods information gap research report – English

Floods Pakistan

Facing floods in Pakistan A dangerous information gap – read the report. Flood-affected communities in Sindh and South Punjab lack the information they need to access assistance, avoid further harm, and prepare for future floods. In February 2023, CLEAR Global and Pattan Development Organisation studied people’s comprehension of flood-related information materials. To ensure marginalized language speakers […]

Language use in Somalia: Quantitative research findings

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An analysis of language data collected in REACH’s Assessment of Hard-to-Reach Areas in Somalia. Click to read and download the report in English. These findings challenge a widespread perception that Northern Standard Somali (Mahaa) is used and understood by all, and mutually intelligible with Maay and Benadiri Somali. To further understand the language challenges internally displaced […]

Improving access and trust in humanitarian complaints and feedback systems in northeast Nigeria: research brief

Technology could be part of the solution to current language, trust and confidentiality barriers in northeast Nigeria and Beyond. Read CLEAR Global’s research brief and recommendations for humanitarian organizations – click to view and download (English).  We heard from internally displaced people (IDPs) and humanitarians in northeast Nigeria onhow complaints and feedback mechanisms currently work. […]