This qualitative study evaluates the challenges of communicating about Ebola in the town of Beni, North Kivu. With its approximately 250,000 residents, Beni has been one of the towns hardest hit by the epidemic declared in August 2018.
In the second year of the current Ebola outbreak, effective risk communication remains as vital as ever. A Translators without Borders (TWB) study in Beni found that health communicators need more support to answer communities’ questions in a way people understand. Communicators specifically lack support on language, content, and communication methods. The findings from Beni, in North Kivu Province, are relevant for the wider Ebola response in the Democratic Republic of Congo (DRC).