Assessment: effective Ebola communication requires respect and transparency
In the second year of the current Ebola outbreak response in the Democratic Republic of Congo (DRC), people at risk still don’t have clear answers to their questions about the disease in a language they understand. Many local health communicators are themselves confused about the disease prevention and treatment measures they promote. The language, content, […]
Missing the mark? People in Eastern DRC need information on Ebola in a language they understand
People at risk of contracting Ebola need information to keep themselves and their families safe. Information they don’t understand will not help them. They need clear communication in plain, localized language, in a format they understand, and through channels they trust. To learn how to better communicate, TWB conducted the rapid language needs assessment in […]
Navigating global guidance
Information gaps on COVID-19 in Eastern DRC
Portée et efficacité de la communication sur la Coronavirus (en FR, LN, SW, NNB)
TWB et Mercy Corps ont menée cette étude qui porte sur la COVID-19 / le Coronavirus et sur les informations que le public reçoit sur ce virus. Elle vise à comprendre si les informations sur le Coronavirus sont utiles aux personnes, si elles ont accès à ces informations et si elles manquent d’informations. (Disponible […]
Ebola outbreak DRC — Crisis language map
Carte linguistique en français On 8 May 2018, the government of the Democratic Republic of Congo (DRC) declared an outbreak of Ebola virus in Bikoro, Équateur Province. Preceding the declaration, two cases of Ebola had been confirmed by laboratory testing, and seventeen people had died in the past five weeks of suspected viral hemorrhagic fever. […]
Ebola outbreak in Beni Territory, DRC – Crisis language map
Carte linguistique en français On 1 August 2018, the government of the Democratic Republic of Congo (DRC) declared an outbreak of Ebola virus in Mangina, North Kivu Province. Four cases of Ebola had been confirmed by laboratory testing, and 20 people had died of hemorrhagic fever in the area. Ongoing insecurity in the area may […]
TWB glossary for the Democratic Republic of Congo
Clear information in the right language and consistent use of terminology helps minimize confusion and improves communication. This glossary will help anyone working on the humanitarian response in the Democratic Republic of Congo (DRC) to communicate more effectively. The glossary contains health, nutrition, and bereavement terminology in French, Congolese Swahili, Lingala, Nande Mongo, Ngombe, Tshiluba, […]
Effective Ebola risk communication requires respect and transparency and remains as vital as ever
This qualitative study evaluates the challenges of communicating about Ebola in the town of Beni, North Kivu. With its approximately 250,000 residents, Beni has been one of the towns hardest hit by the epidemic declared in August 2018. In the second year of the current Ebola outbreak, effective risk communication remains as vital as ever. […]