Language barriers in the humanitarian response in Northeast Nigeria

The words between us: How well do enumerators understand the terminology used in humanitarian surveys?

Data collection is the foundation of humanitarian programs, informing humanitarian response plans, program design, and safeguarding measures. If the data is inaccurate, humanitarian action […]
Language matters: Improving accountability and operational effectiveness in Northeast Nigeria

MSNA language data can help humanitarians communicate better with affected people

Are they listening? The challenges and opportunities of multilingual audio communication in Borno State

People affected by the conflict in linguistically diverse Northeast Nigeria need to give and receive critical information in multiple languages. Options for doing so […]
The 2021 multi-sector needs assessments (MSNAs) should collect data on the languages of affected people

The 2021 multi-sector needs assessments (MSNAs) are a critical opportunity to strengthen the evidence base for effective and accountable humanitarian response plans. Humanitarian donors […]
“How can we contribute if we can’t participate?” The accessibility of humanitarian guidance to local and national organisations

PSEA recommendations: Language issues for safeguarding

TWB’s research shows that a language sensitive response to Ebola outbreaks could improve understanding and trust in key messages. It will enhance the accessibility […]
Assessment: effective Ebola communication requires respect and transparency

In the second year of the current Ebola outbreak response in the Democratic Republic of Congo (DRC), people at risk still don’t have clear […]
Missing the mark? People in Eastern DRC need information on Ebola in a language they understand

People at risk of contracting Ebola need information to keep themselves and their families safe. Information they don’t understand will not help them. They […]