Communicating for trust – AAP and PSEAH in northeast Nigeria
Communicating for trust – AAP and PSEAH in northeast Nigeria Accountability to affected people (AAP) is fundamental in humanitarian efforts. We aim to ensure […]
Improving access and trust in humanitarian complaints and feedback systems in northeast Nigeria: research brief
Technology could be part of the solution to current language, trust and confidentiality barriers in northeast Nigeria and Beyond. Read CLEAR Global’s research brief […]
Learning review research for TWB trained community-based interpreters in Nigeria
![Report for learning review research for TWB trained community-based interpreters in Nigeria](https://clearglobal.org/wp-content/uploads/2022/01/Report-for-learning-review-research-for-TWB-trained-community-based-interpreters-in-Nigeria.png)
View this research report in a new window here.
In the loop: developing effective complaints and feedback mechanisms
![In the loop developing effective complaints and feedback mechanisms](https://clearglobal.org/wp-content/uploads/2021/11/In-the-loop-developing-effective-complaints-and-feedback-mechanisms-1.png)
Complaints and feedback mechanisms are an essential part of the humanitarian community’s ability to be held accountable for the assistance and protection we deliver. […]
Complaint and feedback mechanisms: Effective communication is essential for true accountability
![Complaint and feedback mechanisms in Northeast Nigeria](https://clearglobal.org/wp-content/uploads/2021/10/Complaint-and-feedback-mechanisms-in-Northeast-Nigeria.png)
This report summarizes key findings and recommends actions to improve accountability in Northeast Nigeria through more effective and responsive complaint and feedback mechanisms. TWB […]
Language barriers in the humanitarian response in Northeast Nigeria
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The words between us: How well do enumerators understand the terminology used in humanitarian surveys?
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Data collection is the foundation of humanitarian programs, informing humanitarian response plans, program design, and safeguarding measures. If the data is inaccurate, humanitarian action […]
Language matters: Improving accountability and operational effectiveness in Northeast Nigeria
![Language matters: Improving accountability and operational effectiveness in northeast Nigeria](https://clearglobal.org/wp-content/uploads/2021/10/Language-matters-Improving-accountability-and-operational-effectiveness-in-northeast-Nigeria.png)
MSNA language data can help humanitarians communicate better with affected people
![MSNA language data can help humanitarians communicate better with affected people](https://clearglobal.org/wp-content/uploads/2021/10/MSNA-language-data-can-help-humanitarians-communicate-better-with-affected-people.png)
Are they listening? The challenges and opportunities of multilingual audio communication in Borno State
![Are they listening? The challenges and opportunities of multilingual audio communication in Borno State](https://clearglobal.org/wp-content/uploads/2021/10/Are-they-listening-The-challenges-and-opportunities-of-multilingual-audio-communication-in-Borno-State.png)
People affected by the conflict in linguistically diverse Northeast Nigeria need to give and receive critical information in multiple languages. Options for doing so […]