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The Rohingya are marginalized in Myanmar society, as reflected in their lack of legal status and recognition as citizens. Across the border in Bangladesh, they are also unable to participate fully in society due to their lack of legal status and recognition as refugees. In both contexts, language barriers reinforce that exclusion. In March 2019, […]
The Language Factor: Lessons for the 11th Ebola outbreak on adapting to the language needs of communities learned during the 10th Ebola epidemic in the Democratic Republic of Congo
Previous Ebola virus disease (EVD) outbreaks offer lessons for public health experts responding to the 11th outbreak. This review highlights that responders need to build more trust with the communities they serve. It suggests that language is fundamental to that. The ninth, 10th and 11th outbreaks of Ebola virus disease have taken place in very […]
In the Democratic Republic of Congo, communicating in the languages of affected people is a priority for the latest Ebola response plan, and beyond
In the second year of the current Ebola outbreak response in the Democratic Republic of Congo (DRC), people at risk still don’t have clear answers to their questions about the disease in a language they understand. Many local health communicators are themselves confused about the disease prevention and treatment measures they promote. The language, content, […]
People at risk of contracting Ebola need information to keep themselves and their families safe. Information they don’t understand will not help them. They need clear communication in plain, localized language, in a format they understand, and through channels they trust. To learn how to better communicate, TWB conducted the rapid language needs assessment in […]