Localized communication minimizes the impact of Ebola in DRC

The response to the 11th Ebola outbreak in the Democratic Republic of Congo (DRC) proved the merits of local, multilingual communication with communities. TWB’s research found significant progress compared with the response to the 10th outbreak, and to the many humanitarian emergencies that have affected DRC to date. However, our research also highlighted the need […]

The Language Factor: Lessons for the 11th Ebola outbreak on adapting to the language needs of communities learned during the 10th Ebola epidemic in the Democratic Republic of Congo

Previous Ebola virus disease (EVD) outbreaks offer lessons for public health experts responding to the 11th outbreak. This review highlights that responders need to build more trust with the communities they serve. It suggests that language is fundamental to that. The ninth, 10th and 11th outbreaks of Ebola virus disease have taken place in very […]

Assessment: effective Ebola communication requires respect and transparency

In the second year of the current Ebola outbreak response in the Democratic Republic of Congo (DRC), people at risk still don’t have clear answers to their questions about the disease in a language they understand. Many local health communicators are themselves confused about the disease prevention and treatment measures they promote. The language, content, […]